| "Paranoid,
with Delusions of Discrimination"
by Jonathan Rauch,
from the National Journal
What is one to make
of the Supreme Court's ruling, in May, that schools are liable for student-on-student
harassment that is "severe, pervasive, and objectively offensive"? Objectively
offensive? Is that like "objectively beautiful"? How is it different from,
say, "subjectively offensive"? To fathom such depths, you need a psychiatrist.
On a bright summer
day recently, I visited Dr. Michael M. Welner in his consulting room on
Manhattan's Upper West Side. With its wooden blinds, random vegetation,
and heaps of accordion files, the place looks like your great-uncle Eugene's
law office.
Welner, though, turns
out to be 34 years old and alarmingly energetic. One wall is covered with
a dozen diplomas and certificates, attesting that he is, among other things,
assistant professor of psychiatry at New York University and adjunct professor
of law at Duquesne University in Pittsburgh. He treats psychiatric patients
in private practice and in a hospital. His specialty, though, is in treating
the law.
Welner is a forensic
psychiatrist: a psychiatrist who advises the legal system. Is a defendant
mentally competent for trial? Is a plaintiff faking psychiatric symptoms?
Welner, who has founded both a journal for the field and a peer-reviewed
consultancy called the Forensic Panel, is one of 400 or so certified forensic
psychiatrists whose job is to find out.
Nowadays, a lot of
his caseload -- 20 percent to 30 percent -- consists of discrimination
and harassment lawsuits. Say you sue your employer for sexual or racial
harassment. You need to show that the alleged harassment was severe and
pervasive and, perhaps, "objectively offensive." Moreover, your damages
go way up if you can show emotional distress, incapacitating trauma, or
other psychological injury. "That encourages claims of emotional distress,"
says Welner.
Welner agreed to talk
about the world he sees -- provided that, for confidentiality's sake,
I agreed to use invented names for the persons involved and to suppress
or alter some telltale details. None of those changes materially affects
the shape of the cases that follow.
Ken Ingram worked
at a small company where he was one of comparatively few black salespeople.
Ingram was well liked, but he had financial problems, was often late for
work, and had trouble meeting his sales quota. A few years ago, someone
intercepted an exchange of voice mails in which two employees -- confidentially,
they thought -- mocked blacks and Black History Month. The hacker then
broadcast the voice mails to the company's employees. Both of the voice
mailers were fired within the week, but Ingram said the episode had left
him angry, depressed, unable to sleep or think clearly.
He began gathering
evidence, checking what co- workers remembered about this or that, asking
to tape- record meetings. Several months later, he filed suit. Because
of the racially hostile and abusive conditions at work, he charged, he
had been driven into therapy. A psychiatrist told the court that Ingram
had developed an adjustment reaction with depression, caused by "his perceived
racial discrimination and hostile environment."
Welner, hired by the
defense, examined Ingram, interviewed his co-workers, checked his history.
He found a man who, despite great expectations, had not met with great
success. He also found a man who tended to displace blame by viewing the
world through a racial filter (Ingram blamed police racism for his parking
tickets). And Ingram seemed to feel empowered by his lawsuit. When Welner
asked him what he wanted, Ingram replied: "To tear down the machine."
Welner found no psychiatric
injury. Indeed, Ingram turned out to have sought no therapy for his alleged
psychic injuries until after he filed his lawsuit, and even then he presented
no documented symptoms beyond signs of stress. Examining Ingram later
on, Welner found no mental or emotional disturbances.
Still, Welner expects
Ingram's company to settle. "The tilt right now is that defense attorneys
are finding that it's very hard to come all the way through a trial unscathed,"
Welner says. "Most of these cases do settle, even the ones without merit."
Sheila McCoy worked
for a government agency. She had previously filed a discrimination suit
against the government, and had received a settlement. She had also received
a settlement after filing suit over a car accident. "She had law on the
mind," says Welner. One day she discovered that a co-worker -- call him
Smith -- had been hired after her at a higher salary. She made no secret
of her resentment.
A few weeks later,
some other co-workers doctored a memo in a way that poked fun at Smith's
qualifications. The joke was aimed at Smith, not at Sheila McCoy, but
she misunderstood it and took offense. She filed a discrimination complaint.
Five males, she said, "were involved in the most degrading, humiliating,
and overt act of mean-spiritedness" she had ever encountered. The incident
caused her "severe outrage and mental stress" and "has scarred me in some
way for life."
When McCoy returned
to work, her colleagues became aware that she was taking notes. A chill
fell over the office. Because she had complained that the office's custom
of playing the Howard Stern show was an example of pervasive discriminatory
harassment, the radio was switched off. In the tense silence, her habit
of singing became conspicuous; she was asked to stop, an instruction that
she interpreted as a form of retaliation.
Then McCoy was reprimanded
for confronting Smith. She took sick leave -- never to return -- and filed
suit for a sum in the millions. She claimed that gender harassment (and
other varieties of harassment), plus illegal retaliation, had debilitated
her with depression, anxiety, and high blood pressure. She had been "damaged
and grossly affected by the traumatic incident."
Examining McCoy and
her history, again for the defense, Welner found no such impairments.
Her high blood pressure was nothing new. At the same time that her psychologist
was finding her too traumatized to work, she was (unbeknownst to him)
applying for jobs.
The psychologist never
referred her to an M.D. for antidepressants or any other medication, which
suggested to Welner that "her symptoms did not rise above the severity
of an adjustment reaction, or trouble coping with stress." After the supposedly
devastating joke, she had shown no symptoms of trauma or emotional distress.
As for the Howard Stern show, it turned out that McCoy had often listened
to it on the way to work, and she would come into the office repeating
the jokes.
Diagnosis: Sheila
McCoy "has been malingering to advance her lawsuit. . . . Given that this
lawsuit is the principal area of focus between herself and her therapist,
it is my professional opinion that her prognosis will improve once this
dispute is completely resolved, regardless of its outcome."
In another case, Welner
has been retained by lawyers for the plaintiff -- a woman who quit, angrily,
after being suspended for (she was told) her poor performance, or for
(she suspected) her pregnancy. Later, when the woman learned that other
employees had filed a complaint against her old boss for racism and homophobia,
she filed her own suit, saying that the company's action in obliging her
to work for such a boss was an attempt to force her to quit. She claimed
that the resulting emotional distress was to blame for her miscarriages.
Welner hasn't yet
finished examining her. He has, however, examined a man who, after being
fired, sued for discrimination on grounds of age and ethnicity: He was
from Venezuela. That fellow, Welner found, had narcissistic personality
disorder -- grandiose self- importance and easily wounded pride. What
he did not have was a job-related psychiatric injury. The case was thrown
out when the man was found to have lied to the employer about his felony
record.
Real horror stories
happen. Nonetheless, a conversation with Welner suggests that a lot of
workplace disputes that belong in the sandbox are winding up in the courts.
Are plaintiffs in such cases cynical? Greedy? Gold digging? Usually, no.
"More often, they're
lying to themselves about the reasons for their life's disappointments,"
says Welner. "Someone who is very angry displaces their anger towards,
for them, a more psychologically acceptable target." Next stop is the
lawyer's office, where "they're encouraged to dredge up anything that
may or may not be relevant. It cultivates a reinterpretation of the situation."
Then the adversarial process "feeds into people believing their own polarized
position."
Welner shakes his
head. "The courts need to be more psychiatrically sophisticated." It isn't
true, he says, that words alone -- the odd joke or voice mail, say, as
opposed to words plus behavior -- cause psychiatric injury. "Is there
any medical research that shows that words alone cause trauma? No. It's
not out there. It is a creation of the law -- not of the self."
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